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Wednesday, 31 October 2012

A Stroll Down Karma Street

I think Karma is one of the greatest inventions. 
What you put out there, comes back to you - the good, the bad, and always the ugly.

A few weeks ago, my mom and I were sitting in my living room, sipping our coffee, catching up. She reminded me of a question I asked her, back when I was still in college. Back when we still thought of spanks as something children avoided, not something you wore under a cocktail dress.

I had been watching her mail a letter of complaint to some company who had not delivered the high quality service they’d guaranteed. She was quite the expert in giving, “constructive criticism.” Mom was never rude. She was polite, yet firm, believing the only way a company could improve was through customer feedback.

“Mom,” I said that day, “Do you send as many thank you letters for great service as you do for bad service?”

My question made her stop and consider her actions and from that day on, she became a champion of the Good News Letter.

The End.
(Ah, not quite.)

Although that would’ve been a tidy little story, I worried you may have left thinking, "Is that all? Isn't there more?" 
Why, yes! Yes there is!

Pretty soon this blog is going to take a stroll down Karma Street. Big time.

Earlier in the year, Mom was rushed to the hospital by ambulance (yes, she is fine) and this particularly caring paramedic took especially good care of her. To show her appreciation and to tell him how this extra attention relieved her fears, Mom wrote him a thank you note. She said it took her about 10 minutes to put her gratitude into words. 10 minutes. That's 600 seconds.

Many months later, she was at her favourite breakfast spot, The Garwood Grill, and the server told her a remarkable tale.

“My friend is a paramedic,” the server said, “ and he's had this thank you card posted on his fridge for ages. It's tattered around the edges. He said getting it was the proudest moment of his entire career.”

And can you guess who sent that letter? Right again. My mom.
Now, that is Karma.

It’s those little comments. A simple thank you note.
Small acts of kindness can make all the difference.
They can have real impact.
They can change lives.
Go for it.


  1. That is such a wonderful story!
    Reminds me that kindness is never wasted.
    (33 days now?)

  2. That best part is that it is 100% true!

    Yup 33 days and counting!